P. O. Box 8602
Emeryville, CA 94662
800.240.1800 p
800.598.1900 f


Information Center Billing View Bills View Rates

For questions about your bill, service, or any other matter, please contact our customer service department. For payment or credit issues, contact our billing department. Please have your account number ready.

When possible, we like to have written documentation for adds and changes made to your service. This helps to prevent any errors. Please fax or email your change request to 800.598.1900 or to service@g2sol.net.

Our regular customer service hours are from 8 AM to 5 PM Pacific Time Monday through Friday. However, we have staff available after-hours to assist you in cases of emergency.

If you are moving and wish to have G2 Solutions remain as your service provider, please let us know of you plans well in advance so that we can ensure uninterrupted service at your new location.

If your contact person should change, please let us know as soon as possible. This will help us to provide you with better service.


Type of Service Per Order Monthly
Changes to Verified Account Codes per order $5 ````
Successful Custom/Vanity 8XX # Search Order $50 ````
Enhanced 8XX Feature / Charge per Set Up $50 ````
8XX Service Charge per number ```` $1
Non-Verified Account Codes ```` $10
Verified Account Codes ```` $20
8XX Directory Assistance Listing (800.555.1212) ```` $25
Enhanced 8XX Features ``` $25


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