questions about your bill, service, or any other matter, please
contact our customer service department at 800.240.1800. For
payment or credit issues, ask for our billing department. Please
have your account number ready.
will make every attempt to answer your questions at the time
you call. If necessary, we will investigate your questions
and notify you promptly with the results. You have 90 days
from the invoice date to dispute your bill with respect to
the charges or the application of taxes. Otherwise, the invoice
will be deemed correct and binding upon you.
TO PAY YOUR BILL
payment is due when your bill is received. If
we do not receive your payment by the "DUE
ON OR BEFORE DATE", your account will become
past due and late charges will accrue from the
to pay your bill
sure to enclose the remittance section of the
bill and write the account number on the check.
If you do not have the enclosed return envelope,
please use a standard envelope and mail your
check and remittance section to:
P.O. Box 8602
Emeryville, CA 94662-8602